Your privacy matters to us
Privacy Policy
Learn about how we collect, use, and protect your personal information.
Privacy Policy
PRIVACY POLICY - BOOST MARKETING
Last Updated: October 2026
At Boost Marketing ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, connect your Google or other platform accounts to our applications, or interact with our website.
1. INFORMATION WE COLLECT
1.1. Information you provide to us:
- Contact information (name, email address, phone number)
- Business information (company name, role, website)
- Communication preferences
- Any other information you choose to provide
1.2. Information we collect automatically:
- Usage data (IP address, browser type, device information)
- Website interaction data
- Cookies and similar tracking technologies
1.3. Information from accounts you connect: if you connect a Google account (for example Google Ads or Google Analytics) to our applications, we receive the data described in section 4. Section 4 also explains how we use, share, protect, and delete that data.
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To provide and improve our services
- To communicate with you about our services
- To personalize your experience
- To analyze and improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
3. DATA SHARING AND DISCLOSURE
We may share your information with:
- Service providers and business partners who assist in operating our business
- Marketing and advertising partners (with your consent)
- Law enforcement or regulatory bodies when required by law
We do not sell your personal information to third parties.
4. GOOGLE USER DATA
Some of our services ask you to sign in with Google and grant Boost Marketing's applications access to your Google accounts. This section covers the data we receive through Google APIs ("Google user data"). Where it differs from the rest of this policy, this section applies.
4.1. Data we access. We request only the permissions listed on Google's consent screen, and only those needed for the services you have engaged us for. Depending on those services, we may access:
- Basic Google account information (your name, email address, and profile picture), which we use to identify you and link the connection to your business.
- Google Ads data, through the Google Ads API: the accounts you authorize and their campaigns, ad groups, ads, keywords, audiences, budgets, bids, conversion settings, billing setup, and performance reports. This permission also lets us create and change campaigns in those accounts.
- Google Analytics data, with read-only access: account and property settings, and reports on traffic, engagement, and conversions for the properties you authorize. This permission does not let us change your Analytics configuration.
4.2. How we use it. We use Google user data only to provide and improve the features you use and the services you have engaged us for:
- Producing reports and dashboards on the performance of your accounts
- Auditing your accounts and recommending improvements
- Creating, editing, and pausing campaigns, and adjusting budgets and bids, where you have engaged us to manage your Google Ads account
- Measuring the results of our work against the goals we have agreed with you
We do not use Google user data to show advertisements to you or anyone else, including personalized, retargeted, or interest-based advertisements. Working on the campaigns in your own Google Ads account, at your request, is the service itself. We do not sell Google user data, pass it to data brokers or information resellers, use it to determine credit-worthiness or for lending purposes, or use it to build databases beyond what your services need.
4.3. AI and machine learning. We may use AI tools to analyze your account data and draft the reports and recommendations you have asked for. We do not use Google user data to develop, improve, or train generalized or non-personalized AI or machine learning models. We only use AI providers whose terms prohibit them from training their models on the data we send them.
4.4. Who can see it. Our team views Google user data only when you have engaged us to work on your accounts or have otherwise given your consent, when necessary for security purposes such as investigating abuse, to comply with applicable law, or when the data has been aggregated and anonymized for internal operations.
4.5. Sharing, transfer, and disclosure. We do not transfer or disclose Google user data to third parties except:
- To service providers that host or process the data for us in order to deliver your services, such as cloud hosting, database, and AI analysis providers. They act only on our instructions, are bound by confidentiality and data protection obligations, and may not use the data for their own purposes.
- When you ask us to, for example by sharing a report with your team or another agency you work with
- When required by law, or when necessary to protect against fraud, abuse, or security threats
- As part of a merger, acquisition, or sale of assets, in which case we will notify you and the same protections will continue to apply
4.6. How we protect it. Google user data and OAuth tokens are encrypted in transit using TLS and encrypted at rest. OAuth tokens are stored on our servers and never exposed in the browser. Access is limited to authorized staff who need it to deliver your services, and their accounts are protected with multi-factor authentication. We review access regularly and revoke it when it is no longer needed.
4.7. Retention and deletion. We keep Google user data only for as long as we need it to provide your services. When you disconnect your Google account, end your engagement with us, or ask us to delete your data, we delete your OAuth tokens immediately and delete the Google user data we hold within 30 days. The exception is any information we must keep by law, such as invoices. Reports we have already delivered to you remain yours.
You can revoke our access at any time from your Google Account permissions page at https://myaccount.google.com/permissions. Revoking access stops us from collecting new data. To have the data we already hold deleted, email us at hello@marketwithboost.com.
4.8. Limited Use. Boost Marketing's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. YOUR RIGHTS
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent
- Data portability
- Revoke our access to any Google or other platform account you have connected (see section 4.7)
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings, although disabling cookies may limit your use of certain features.
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
9. CHILDREN'S PRIVACY
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by other means of communication.
If we change how we access, use, store, or share Google user data, we will update this policy and email affected users before the change takes effect. Where the change requires it, we will ask for your consent again.
11. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@marketwithboost.com
Cape Town Office: +27 60 016 3490 · Darter Road, Gardens, Cape Town, 8001
London Office: +44 789 598 0003 · 71-75 Shelton Street, London, WC2H 9JQ
12. COMPLIANCE WITH SOUTH AFRICA'S DATA PROTECTION LAW (POPIA)
We are committed to ensuring that our processing of personal information complies with South Africa’s Protection of Personal Information Act (POPIA). Under POPIA, you have the right to access, correct, and request deletion of your personal information. We ensure that your data is processed lawfully, transparently, and securely.
If you wish to exercise your rights or have any concerns regarding our practices under POPIA, please contact us at the details provided above or directly reach out to the Information Regulator in South Africa. For further information, please visit the Information Regulator’s website at https://www.justice.gov.za/inforeg/.
13. COMPLIANCE WITH UK DATA PROTECTION LAWS (GDPR & DPA 2018)
We adhere to the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal data is processed on a lawful, fair, and transparent basis, and we ensure that your rights are protected. Under these laws, you have the right to access, rectify, erase, restrict, and object to the processing of your personal data, as well as the right to data portability.
If you wish to exercise your rights or have any questions regarding our practices under UK data protection laws, please contact us at the details provided above or consult the Information Commissioner’s Office (ICO) at https://ico.org.uk/.